About

Lead by master mechanics, we have a staff of full-time mechanics with over years of combined industry experience. We want to make sure your bike stays in the same top performing condition you remember buying it in, and we are so confident your bike has this potential, that we back our work with a guarantee.

Our Service Guarantee

We guarantee complete work on any bike you buy from Bicycle Sport Shop at any location. We even guarantee our work on bikes we don’t sell as long as they were originally purchased from an Independent Bicycle Dealer. Our guarantee means you only pay for our service once. If you’re not satisfied, we will continue to diagnose and service your bike for FREE (up to 30 days after the original service), until it’s right as long as the problem is specifically related to our service.

Customer Loyalty Benefit Program

We believe, when you purchase a new bicycle or upgrade your current one, you make an investment with us. We appreciate your business and express that by making a commitment to you in the cost of our service labor.

• If you purchase a new bike from us, we offer two Deluxe Tune-Ups in the first year of ownership for FREE. That’s a $170.00 value. Parts not included.
• We also offer a 15% discount on all service labor on bikes purchased from us for any repair on the bike for as long as you own the bike.
• If you purchase any part or accessory from us over $50, we will offer you a 15% discount on the install of that part or accessory.
• No additional work is required to qualify. Simply buy from us and we’ll make sure you receive your labor discounts automatically.

 Custom Wheel Building

The Bicycle Sport Shop has the ability to build any custom wheel you can imagine. Our service staff will take the time to understand your specific needs based on your budget and riding style to hand select the perfect wheel set. Custom wheels are often a better choice than pre-built wheels because we can individually select the actual build design to match your riding needs. In addition to the build design, we can customize the parts in ways pre-built wheels are not always available. Our expert wheel builders will do all this and still keep the labor to $70.00 (or $60 if you purchase all the pieces from us as well).

Advanced

We have six carefully crafted tour routes covering the most interesting and vibrant parts of London. We offer guided tours in seven different languages, 364 days per year.

We also have the largest fleet of privately owned rental bikes in London, including a selection of male and female hybrids, city bikes, kid’s bikes, tandems, mountain bikes and folding bicycles. There’s something for everyone.

In 1999 we started the London Bicycle Repair Shop, which services the bikes of local commuters, and is a highly regarded business with a large customer base.